Refund & Cancellation Policy

Damaged or wrong products
Request a return or replacement within 3 days of delivery for a damaged or wrong product. Send clear photo or video proof to withloveginny@gmail.com. Ginny pays the eligible replacement or return cost.

Custom and made-to-order products
Custom and made-to-order products are otherwise final sale.

Cancellations and refunds
Cancellations and refunds are not automatic. Contact Ginny promptly; the request will be reviewed according to the order’s production and shipping status. No refund is issued without confirmed eligibility.